We always adhere to the principle of "leading technology, high quality and efficiency, customer first, and compliance", pay attention to product quality and after-sales service, and win the excellent reputation of users. We hereby make the following solemn commitment：

Our company adopts a special customer management system to manage the sold steel castings, establish a special Computer file for each customer, and record the history of various data related to customer equipment, so as to ensure that the after-sales service department is regularly reminded of tracking services for user equipment.

1. All products sold by our factory have problems caused by our Casting defect or processing (except for faults or damages caused by human factors or irresistible natural phenomena), we will be responsible for maintenance or re production for customers.

2. After receiving the repair notice, arrive at the site and solve the problem within seven working days.

3. Users can inquire about technical issues through after-sales phone calls and receive clear solutions. After sales service hotline: 0421-2205577

4. When users experience performance failures during normal use, our company promises the above warranty services. In addition, if there are clear provisions in applicable national laws and regulations, our company will comply with relevant laws and regulations.

5. During the warranty period, paid maintenance services will be provided in the following situations:;

(1) Damage caused by artificial or uncontrollable natural phenomena;

(2) Malfunctions or damages caused by improper operation;

(3) Malfunctions or damages caused by product modification, disassembly, or assembly.